The cost of CRM systems

CRM systems vary a lot in costs mostly depending on what you want the system to be able to do. Some CRM systems are used just to store information about customers such as name, address, phone numbers but others also record previous products or services the customer has bought, interests and birthdays etc. Many CRM systems can also be linked in to an invoicing system or have an invoicing system built in to allow this al be linked to a single customer record. This means when you look up a customer you can see all their contact details, copies of invoices and balances outstanding etc. This can make it much easier to manage an account and offer your customer the most up to date in formation quickly.

Often systems are charged at an upfront cost and then additional amounts per month dependant on how many users you want and the functionality you want within the CRM system.